FAQ and TERMS

TERMS


  • Banner - A versitale flexable print media
  • Blockout - Material used to keep light from shining through
  • DPI - Number of color dots in one square inch
  • Fall Off - Waste material left over
  • Full Color - No limit on color combinations
  • Grommet - A brass or nickel ring used to hang a banner
  • Lead Time - The time it takes to produce your banner
  • PMS Color - A universal color code used as a global standard for colors
  • Pole Pocket - A loop sewn at the top & bottom or Sides, for hanging
  • Poly-Metal - A revolutionary product, possibly the best substrate ever
  • P.O.P - Point Of Purchase counter displays
  • Proof - Preliminary design of your project
  • Raster - An image with print quality restrictions
  • True Size Finishing - Final banner cut to exact size that was ordered.
  • Usable Art - Print ready art with no modification needed
  • Vector - An image type that holds it's resolution at any size
  • Webbing - 1" nylon webbing added to seams for strength



QUESTIONS


  • How long will it take to get a proof?

A proof will arrive via email within 1 day, orders requested after 5 PM EST will be handled the next day.


  • When do I pay for my signs?

You will be asked to pay for your order after proof approval. You can pre-pay or put 1/2 down. We accept Check, Cash, Visa, Master Card, American Express and C.O.D. Terms upon approval.


  • Can my signs be shipped?

Yes. We ship UPS.


  • When will I get my signs?

There are many variables (art, shipping, approval and stock). We try to run a 2-3 day turnaround. 

Sign Materials


These general descriptions should help decide what you are looking for

ART REQUIREMENTS



UNPREPARED ART

  • No file needed.
  • Type what you want in the Sign Request box.
  • Send any file you have to give us an idea of what you want.
  • We can verbally discuss text and colors.

PREPARED ART

  • Vector Files: EPS, AI or PDF
    • Dedicate PMS colors
    • Save at 1/10 scale, note final size in file
    • Save all fonts to outlines
    • Send a JPG for a hard copy

  • Raster Files: JPG, TIF, GIF, PS or PSD
    • Dpi should be no less than 72 at print size
    • Flatten the image
    • Dedicate PMS colors